Return & Refund Policy

WanderUAE is an informational platform that offers free, publicly accessible content to help users plan road travel within the United Arab Emirates. We do not sell any products or services and therefore do not offer returns or refunds.

This policy aims to clearly outline the nature of our operations and your rights as a user.

1. No Purchases or Transactions
WanderUAE does not provide any products, subscriptions, or paid features. Our website operates on a free access basis and does not process any type of financial transaction.

We do not request or store payment details
No invoices or confirmations are ever issued
Users are not required to register or log in

As a result, no return or refund mechanisms are applicable.

2. Free Access to All Content
All information offered is freely available without the need for payment, subscription, or sign-up. You can access:

Road and route suggestions
Navigation ideas across regions
Travel-related insights and articles
Contact-based support for questions
You are free to use this content for personal, non-commercial purposes.

3. Reporting Errors or Issues
Although we do not process returns or refunds, we are committed to keeping our content accurate and functional.

If you encounter:

Outdated travel or route information
Broken pages or site performance issues
Problems navigating specific sections of the site
Please contact us so we can investigate and, if needed, update the content.

For example: if a route suggestion contains old data about road access, we welcome your feedback so we can correct it.

4. No Refund Entitlements
Since WanderUAE does not process any purchases or accept payments, users are not eligible for any of the following:

Refunds for services or products
Returns of physical or digital items
Cancellations of subscriptions (none exist)
Any issues raised will be reviewed as constructive feedback, but not under a commercial policy.

5. Continuous Content Review
While we do not charge for our content, we routinely review and update our material to ensure accuracy and user trust. Our team monitors user feedback and travel updates across the UAE to keep pages relevant and helpful.

6. Disclaimer on External Content
Some pages may reference third-party sources (such as maps or public UAE transport portals). WanderUAE is not responsible for the content or availability of these external links. We do not endorse, control, or track users outside our platform.

7. Contact Us
If you have questions about this policy or want to report an issue, please reach out to us:

📍 35 Bir Al Aman Street – Al Manhal – W15 01 – Abu Dhabi – United Arab Emirates
📞 +97126399993
✉️ [email protected]